Introduction

Move-in/move-out cleaning is a critical service that ensures rental units, homes, and commercial spaces are thoroughly cleaned and ready for new occupants. As a Service Club Move-In/Move-Out Cleaning Technician, following a structured approach guarantees efficiency, high customer satisfaction, and repeat business. This guide provides a comprehensive process, best practices, and expert tips to help you succeed in move-in/move-out cleaning jobs.

1. Pre-Job Preparation & Safety Measures

Proper preparation is essential for a smooth and efficient cleaning process.

A. Review Job Details

• Log in to the Vendor App to confirm job details.

• Identify the property size, specific cleaning requirements, and any additional requests.

• Verify if the unit is completely vacant or furnished.

• Note any special customer requests (eco-friendly products, stain removal, etc.).

B. Gather Necessary Equipment & Supplies

Ensure you have the following:

• Vacuum cleaner with HEPA filter

• Mop, bucket, and microfiber cloths

• All-purpose and disinfectant cleaners

• Oven cleaner, degreasers, and glass cleaner

• Scrub brushes, sponges, and grout cleaner

• Protective gloves and masks

• Trash bags and disposal containers

C. Initial Walkthrough & Inspection

• Assess the condition of the space to determine priority areas.

• Identify stains, pet hair, or odors that need special treatment.

• Ensure there is running water and electricity for cleaning.

• Take before photos to document the unit's condition.

✔ Best Practices: ✔ Arrive on time and professionally dressed. ✔ Carry extra cleaning supplies for unexpected issues. ✔ Wear protective gloves and masks for safety.

2. General Area Cleaning (All Rooms)

A. Ceiling & Walls

1. Remove cobwebs, dust ceiling fans, vents, and light fixtures.

2. Wipe down walls, doors, and baseboards.

3. Clean and disinfect light switches, doorknobs, and handles.

B. Windows & Glass Surfaces

1. Clean windows, tracks, and frames (interior only unless ground-level exterior is requested).

2. Wipe down mirrors and glass furniture.

C. Floors & Carpets

1. Vacuum and mop all flooring, including corners and under furniture.

2. Spot-clean carpet stains and pet hair removal if necessary.

✔ Best Practices: ✔ Use non-damaging cleaners for painted surfaces. ✔ Always clean from top to bottom to avoid recontamination. ✔ Open windows to allow ventilation and remove odors.

3. Kitchen Deep Cleaning

A. Appliance Cleaning

1. Wipe down refrigerator (inside and outside, including shelves and drawers).
   

2. Clean stovetop, oven, burners, and range hood.

3. Degrease microwave, toaster, and dishwasher.

4. Sanitize sink and faucets.

5. Sweep, mop, and disinfect kitchen floors.

B. Cabinet & Countertop Cleaning

1. Wipe down cabinet interiors and exteriors.

2. Disinfect and polish countertops.

3. Remove any food residue from trash bins.

✔ Best Practices: ✔ Use baking soda or vinegar solutions for tough stains. ✔ Clean appliances inside and out, including hidden grease buildup. ✔ Check for food debris in garbage disposals and clean them.

4. Bathroom Deep Cleaning

A. Sanitation & Surface Disinfection

1. Scrub and disinfect sinks, faucets, and countertops.

2. Clean and sanitize toilets (inside, outside, and base).

3. Scrub and disinfect shower walls, bathtubs, and glass doors.

4. Remove mold and mildew from grout and tile corners.

B. Fixtures & Floor Cleaning

1. Wipe down mirrors, glass surfaces, and cabinets.

2. Polish fixtures, towel racks, and handles.

3. Empty and disinfect trash bins.

✔ Best Practices: ✔ Use antibacterial cleaners for high-contact areas. ✔ Apply grout cleaner and let it sit before scrubbing. ✔ Rinse surfaces thoroughly to avoid streaks and residue.

5. Bedroom & Living Area Cleaning

A. Furniture & Surface Cleaning

1. Dust and wipe down nightstands, dressers, tables, and chairs.

2. Clean closet interiors, shelves, and tracks.

3. Wipe down TV screens and electronics.

B. Final Flooring Cleanup

1. Vacuum and mop floors, including under furniture if accessible.

2. Ensure all visible stains are addressed.

✔ Best Practices: ✔ If personal items are left behind, notify Service Club Support. ✔ Ensure closets and storage areas are completely empty. ✔ Leave the property odor-free and fresh.

6. Laundry Room Cleaning

1. Wipe down washer and dryer (inside and outside).

2. Clean detergent compartments and lint filters.

3. Sweep and mop floors.

✔ Best Practices: ✔ Check for water leaks or detergent spills. ✔ Clean behind appliances if accessible. ✔ Ensure the dryer vent is clear of lint buildup.

7. Final Inspection & Job Completion

A. Post-Cleaning Walkthrough

✅ Verify all cleaning tasks are fully completed. ✅ Double-check high-traffic areas for missed spots. ✅ Remove all cleaning supplies and trash. ✅ Conduct a final walkthrough with the client (if applicable). ✅ Obtain the client’s signature or approval for job completion.

✔ Best Practices: ✔ If the client is unavailable, take after-photos and submit a report. ✔ Offer a future cleaning plan for rental properties. ✔ Encourage the client to leave a review using the feedback QR code.

8. Maximizing Success as a Move-In/Move-Out Cleaning Vendor

• ✅ Be punctual and professional at all times.

• ✅ Follow Service Club job reporting and payment policies.

• ✅ Provide thorough and detailed service for high customer satisfaction.

• ✅ Improve your skills through Service Club training programs.

Pro Tips for Vendor Success:

✔ Keep extra cleaning supplies for unexpected issues. ✔ Use eco-friendly cleaning solutions when possible. ✔ Offer disinfection services as an added value. ✔ Suggest recurring maintenance cleaning for landlords and property managers.

By following this structured step-by-step move-in/move-out cleaning guide, Service Club vendors can ensure high-quality results, customer satisfaction, and professional growth. Stick to best practices, communicate effectively, and always strive for excellence!