At Service Club, professionalism, safety, and reliability are the foundation of success. Vendors represent the company in the field, providing essential services to clients. To ensure high-quality work, safety, and a positive work environment, we enforce a strict zero-tolerance policy regarding alcohol and drug use during working hours.

Substance use in the workplace can lead to poor performance, safety hazards, and legal issues. This guide outlines Service Club’s policies on alcohol and drugs, the expectations for vendors, and the proper steps to take if a colleague is intoxicated at work.

1. Zero-Tolerance Policy on Alcohol and Drugs at Work

To maintain the highest standards of professionalism, safety, and ethical conduct, Service Club strictly prohibits:
❌ Consumption of alcohol or drugs during working hours (including breaks).
❌ Being under the influence of alcohol or drugs while performing work duties.
❌ Bringing or storing alcohol or drugs in company vehicles, client locations, or any job site.
❌ Using prescription drugs improperly (e.g., taking more than prescribed or sharing them with others).

This policy applies to all vendors, employees, and contractors.

1.1 Why is a Zero-Tolerance Policy Necessary?

Alcohol and drug use at work can lead to:
🚫 Increased safety risks – Impaired judgment can result in accidents and injuries.
🚫 Poor work performance – Tasks may not be completed to the required standard.
🚫 Damage to company reputation – Clients expect professional service.
🚫 Legal and financial consequences – Violations can result in legal action or loss of contracts.

1.2 Consequences of Violating the Policy

If a vendor is found violating the zero-tolerance policy, disciplinary actions will be taken, which may include:
✔ Immediate termination of contract with Service Club.
✔ Permanent removal from future assignments.
✔ Legal action, if required (e.g., in cases of workplace accidents caused by intoxication).

2. What to Do If a Colleague Comes to Work Intoxicated

If a vendor notices that a colleague appears to be under the influence of alcohol or drugs, they should handle the situation professionally, safely, and according to company policy.

2.1 Recognizing Signs of Intoxication

Signs that a colleague may be under the influence include:
⚠ Slurred speech or difficulty forming coherent sentences.
⚠ Unsteady movement (staggering, difficulty standing).
⚠ Strong smell of alcohol on breath or clothing.
⚠ Extreme drowsiness or unusual hyperactivity.
⚠ Aggressive, reckless, or inappropriate behavior.

If a vendor observes these signs, it is their responsibility to report the situation immediately.

2.2 Proper Steps to Take

✔ Step 1: Do NOT confront the colleague directly – Confrontations can escalate, especially if the person is intoxicated.
✔ Step 2: Report the situation to a Service Club supervisor or manager.
✔ Step 3: Ensure client safety – If the colleague is assigned to a job, notify Service Club to arrange for a replacement.
✔ Step 4: Maintain confidentiality – Never discuss the issue with other vendors or clients.

3. The Role of Service Club in Ensuring a Drug-Free Workplace

Service Club is committed to providing a safe, drug-free work environment. To support this goal, we:
✔ Educate vendors about the dangers of substance use at work.
✔ Conduct random or for-cause testing when necessary.
✔ Enforce a strict disciplinary policy for violations.
✔ Encourage vendors to report any concerns to maintain a safe working environment.

Vendors who struggle with substance abuse are encouraged to seek professional help outside of work. Service Club does not provide rehabilitation programs but supports a safe and healthy work environment for all.

4. Summary: Ensuring Professionalism and Safety

To uphold high service standards and a safe work environment, Service Club enforces zero tolerance for alcohol and drug use at work. Vendors are expected to:
✔ Follow the policy strictly – No alcohol or drugs during work hours.
✔ Report concerns professionally – If a colleague is intoxicated, notify a supervisor immediately.
✔ Maintain workplace integrity – Never discuss or joke about substance use.

By adhering to these guidelines, vendors protect their own reputation, ensure client trust, and contribute to a safe, professional work environment.