Job Request Management
Review job details, confirm availability, accept or decline via the platform, and provide reasons if declining.
Preparing for a service call
Review job details, gather required tools, check client instructions, ensure compliance, and confirm appointment time.
Customer Engagement
Be professional, communicate clearly, arrive on time, follow instructions, address concerns, and ensure customer satisfaction.
Work Reporting
Log into the platform, complete report forms, attach necessary documents or photos, and submit for review.
Job Mistake Management
Acknowledge issues, communicate with S-Club, follow rework instructions and ensure customer satisfaction.
Job Completion & Payment
Finish tasks, submit reports, confirm approval, invoice as required, and receive payment per S-Club’s terms.
Checklists
Comprehencive checklist created especially for Service club Vendors
Service Guidelines
Be professional, communicate clearly, arrive on time, follow instructions, address concerns, and ensure customer satisfaction.
Comprehencive checklist created especially for Service club Vendors