How to Log In and Manage Your Profile

How to Log In and Manage Your Profile

AlertService Club vendors use the Zoho One platform to manage their work, accept job assignments, track time, and handle payments. To ensure a smooth experience, follow this guide to log in, set up your profile, and navigate the system effectively.


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1. Logging into the Vendors App

The Vendors App (powered by Zoho Creator) is the primary tool for managing job assignments and tracking work hours.

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A. How to Access the Vendors App

  1. Invitation Email: You will receive an email invitation with a link to download the Vendors App.

  2. Download & Install: Follow the link to install the app on your mobile device.

  3. Login Credentials: Use the email address associated with your Service Club account.

  4. Create a Secure Password: Set up a password during your first login.

  5. Sign In: Enter your email and password to access the dashboard.

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B. Troubleshooting Login Issues

  • If you do not receive an email invitation, check your spam folder.

  • If you forget your password, click on “Forgot Password” to reset it.

  • If you experience login errors, contact Service Club Support.


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2. Managing Your Profile

Your Vendors App profile is essential for tracking jobs and payments. Keep it updated to ensure accurate records.

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A. Updating Profile Information

  • Open the Vendors App and navigate to Profile Settings.

  • Ensure your name, contact information, and payment details are correct.

  • Upload a professional profile picture (if required).

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B. Viewing & Managing Job Assignments

  • Check assigned jobs in the Job Dashboard.

  • Select a job to view details, location, and specific instructions.

  • Use the Start Timer when you begin a job and Stop Timer upon completion.


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3. Managing Payments & Submitting Invoices

Service Club processes vendor payments using Zoho One forms.

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A. Creating & Submitting Invoices

  1. Open the invoice form via this link: Vendor Invoice Form.

  2. Fill in the required details, including job ID and payment amount.

  3. Upload the completed invoice.

  4. Submit the form for processing.

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B. Tracking Payment Status

  • Log in to the Vendor Portal Statement: Vendor Payment Portal.

  • Check your invoice status and payment history.

  • Ensure all submitted invoices match completed jobs in the Vendors App.


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4. Best Practices for Managing Your Profile

  • Keep your profile details up to date to avoid payment or job assignment issues.

  • Regularly check your job dashboard to stay on top of new assignments.

  • Submit invoices promptly to ensure timely payment processing.

  • Track your work hours accurately using the timer function in the Vendors App.

  • Reach out to support if you experience login, job, or payment issues.


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5. Need Help?

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For assistance with login, job assignments, or payment processing, contact Service Club Support through the Vendors App or email support directly.

By following these guidelines, you can efficiently manage your profile and ensure a smooth workflow with Service Club.

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