Troubleshooting Notification Issues

Troubleshooting Notification Issues

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Job notifications are essential for vendors working with Service Club—they help you stay updated on new job opportunities, schedule changes, and urgent requests. If you’re not receiving job alerts or experiencing delayed notifications, it can impact your ability to accept jobs quickly and maximize your earnings.

This guide will walk you through common notification issues, troubleshooting steps, and how to resubscribe if you’ve accidentally unsubscribed.

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1. Why You’re Not Receiving Job Alerts

If you are not receiving job alerts, the issue could be due to several reasons, including device settings, app permissions, or account preferences.

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1.1 Common Reasons for Missing Notifications

🔕 Notifications Are Disabled – Your phone’s settings or the Service Club app may have notifications turned off.
📴 Your Device Is in Do Not Disturb Mode – This may block all job alerts, preventing you from seeing new opportunities.
📡 Poor Internet Connection – If your Wi-Fi or mobile data is weak, notifications may not be delivered in real-time.
🔄 Outdated App Version – Using an old version of the Service Club app may cause bugs or delayed notifications.
📑 Incorrect Notification Preferences – If job notifications are turned off in your Vendor Dashboard, you won’t receive alerts.

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1.2 How to Check If Notifications Are Enabled

On Android: Go to Settings > Apps > Service Club > Notifications and ensure alerts are turned on.
On iPhone: Go to Settings > Notifications > Service Club and enable notifications.
In the Service Club App: Navigate to Settings > Notifications and ensure job alerts are enabled.

If notifications are enabled but still not appearing, proceed to the next section.


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2. Fixing Issues with Delayed or Missing Notifications

If you are receiving job alerts late or not at all, follow these troubleshooting steps to resolve the issue.

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2.1 Step-by-Step Troubleshooting Guide

📡 Check Your Internet Connection

  • Ensure you have a strong Wi-Fi or mobile data connection.

  • If on mobile data, switch to Wi-Fi to see if the problem persists.

🔄 Restart Your Device

  • A simple restart can refresh background services and fix minor notification issues.

📥 Update the Service Club App

  • Go to the Google Play Store (Android) or App Store (iOS) and check for updates.

  • Keeping your app updated ensures you receive all notifications without bugs or delays.

Allow Background App Activity

  • Some devices restrict background notifications to save battery life.

  • Go to Settings > Apps > Service Club > Battery & Background Activity and allow the app to run in the background.

🔎 Check Notification Categories in the App

  • Open the Service Club App, go to Settings > Notifications, and ensure the correct types of alerts are enabled.

  • If you only want urgent job alerts, make sure you have enabled emergency job notifications.

🚀 Clear App Cache (Android Users Only)

  • Go to Settings > Apps > Service Club > Storage > Clear Cache.

  • Restart your phone and check if notifications are working.

📌 Ensure Your Vendor Profile Is Active

  • If your account is under review, suspended, or inactive, you won’t receive job alerts.

  • Check your Vendor Dashboard to make sure your profile is active and your availability is set.


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3. How to Resubscribe to Notifications If You Unsubscribed

If you previously unsubscribed from job alerts and want to start receiving them again, follow these steps:

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3.1 Re-Enabling Notifications on Your Device

📲 On Android:

  • Go to Settings > Apps > Service Club > Notifications and turn on job alerts.

📲 On iPhone:

  • Go to Settings > Notifications > Service Club, then toggle Allow Notifications.

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3.2 Re-Enabling Notifications in the Service Club App

1️⃣ Open the Service Club App.
2️⃣ Navigate to Settings > Notifications Preferences.
3️⃣ Turn on New Job Alerts, Schedule Updates, and Urgent Requests.
4️⃣ Save changes and restart your phone.

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3.3 Subscribing to Email Notifications

If you want to receive job updates via email:

  • Go to your Vendor Dashboard.

  • Click Settings > Email Preferences.

  • Enable Job Alerts via Email.


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4. Preventing Future Notification Issues

To ensure smooth job notifications, follow these best practices:

Regularly Check for App Updates – Keeping your app updated ensures you have the latest features and bug fixes.
Use a Reliable Internet Connection – Ensure your Wi-Fi or mobile data is stable, especially when waiting for urgent job requests.
Keep Your Phone’s Notification Settings Optimized – Avoid using battery-saving modes that restrict background notifications.
Test Notifications Periodically – Send a test notification from your Vendor Dashboard to confirm that alerts are working.
Maintain an Active Vendor Profile – Make sure your availability is updated and that your profile is active to receive job alerts.


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Conclusion

Missing job notifications can impact your ability to accept high-value jobs and urgent service requests. By ensuring that notifications are properly enabled, troubleshooting any delays, and resubscribing if necessary, you can stay informed about job opportunities and maximize your earnings with Service Club.

🚀 Enable notifications now and never miss an opportunity again!


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