Duct cleaning is a critical service that improves indoor air quality, enhances HVAC efficiency, and ensures compliance with health and safety standards. Service Club vendors specializing in air duct and vent cleaning must follow strict industry guidelines, safety regulations, and client-specific requirements to deliver high-quality results. This guide outlines the responsibilities, service tasks, equipment requirements, performance standards, and reporting procedures for duct cleaning specialists.

1. Responsibilities of a Duct Cleaning Specialist

Service Club vendors performing duct cleaning services are responsible for:

• Conducting thorough cleaning of air ducts, vents, and HVAC components.

• Removing dust, allergens, and contaminants using industry-approved methods.

• Ensuring compliance with safety standards and environmental regulations.

• Documenting work completion and providing before-and-after verification.

2. Services Provided by Duct Cleaning Specialists

A. Air Duct & Vent Cleaning

• Removing dust, debris, and contaminants from HVAC ductwork, vents, and returns.

• Inspecting air ducts for signs of mold, mildew, pests, and excessive buildup.

• Using approved cleaning methods such as vacuuming, brushing, and air blasting.

• Cleaning and disinfecting vent covers, grills, and registers.

B. Dryer Vent Cleaning

• Clearing lint and debris from dryer vents to improve airflow and reduce fire hazards.

• Ensuring proper ventilation and advising clients on maintenance frequency.

C. HVAC System Component Cleaning (As Required)

• Cleaning blower motors, evaporator coils, and condenser coils if necessary.

• Inspecting filters and replacing them upon request.

D. Mold & Allergen Mitigation (If Applicable)

• Applying antimicrobial treatments to air ducts if mold or bacterial growth is detected.

• Using HEPA-filtered vacuums and air scrubbers to minimize airborne allergens.

E. Post-Construction & Deep Cleaning Services (Upon Approval)

• Performing intensive duct cleaning following renovations or new construction.

• Removing construction dust, drywall debris, and contaminants from ventilation systems.

3. Equipment & Materials Requirements

A. Contractor-Supplied Equipment

Vendors must have access to and maintain the following tools and materials unless provided by Service Club:

• High-powered vacuum systems and negative air machines.

• Rotary brushes, air whips, and compressed air tools for deep cleaning.

• HEPA-filtered vacuums for collecting debris.

• Inspection cameras for assessing duct conditions.

• Disinfectants and antimicrobial treatments (if permitted and applicable).

• Personal protective equipment (PPE), including gloves, respirators, and safety glasses.

B. Service Club-Supplied Equipment (If Applicable)

In certain cases, Service Club may provide specialized duct cleaning tools or disinfectants. Vendors using Service Club-provided equipment must:

• Ensure proper maintenance and care.

• Report any equipment damage or malfunctions immediately.

• Return all loaned equipment after job completion.

4. Work Quality & Performance Standards

All duct cleaning vendors must adhere to Service Club’s Quality Assurance Standards, ensuring:

• Thorough removal of dust, lint, and contaminants from all ductwork and vents.

• No visible debris or obstructions in the HVAC system after cleaning.

• Safe and professional use of equipment to prevent damage to duct systems.

• Timely job completion according to the assigned schedule.

• Proper disposal of contaminants and cleaning materials in compliance with environmental regulations.

• Completion of a job checklist, submitted via the Service Club App, to verify work quality.

5. Reporting & Documentation Requirements

Accurate reporting is essential for job verification, quality control, and payment processing. Vendors must:

• Clock in and out via the Service Club App to track work hours and job completion time.

• Upload before-and-after photos of ducts, vents, and HVAC components for quality assurance.

• Submit a completed job checklist confirming all assigned tasks were performed.

6. Failure to Meet Expectations & Rework Requests

Service Club reserves the right to withhold payment or require rework at no additional cost if:

• The assigned duct cleaning work is not fully completed.

• The client reports unsatisfactory results, such as remaining dust or obstructions.

• Required checklists, photos, or documentation are missing or incomplete.

• Repeated failure to meet expectations may result in contract termination.

To avoid rework requests, vendors should:

• Follow all job checklist requirements.

• Confirm customer satisfaction before marking the job as complete.

• Report any unexpected job challenges to Service Club support immediately.

7. Additional Work & Special Requests

For services beyond standard duct cleaning tasks, vendors must seek prior approval from Service Club management. These include:

• HVAC repair beyond basic maintenance.

• Advanced mold remediation requiring specialized treatments.

• Air quality testing beyond standard duct inspections.

Additionally, vendors must not accept direct payments or private job offers from Service Club clients without authorization.

8. Vendor Acknowledgment & Agreement

By working as a duct cleaning specialist with Service Club, you agree to:

• Follow all safety and industry regulations.

• Provide high-quality service in every cleaning job.

• Submit accurate reports and documentation for verification.

• Maintain professionalism and integrity in all customer interactions.

By adhering to these guidelines, vendors can ensure smooth job completion, high customer satisfaction, and continued success within Service Club.

For any questions regarding job procedures, equipment, or reporting, contact Service Club Support.