Junk removal is an essential service that helps residential and commercial clients clear unwanted items safely and efficiently. Service Club vendors specializing in junk removal must adhere to industry regulations, safety standards, and environmental guidelines to ensure responsible disposal and customer satisfaction. This guide outlines the responsibilities, service tasks, equipment requirements, performance standards, and reporting procedures for junk removal specialists.

1. Responsibilities of a Junk Removal Specialist

Service Club vendors performing junk removal services are responsible for:

• Collecting, hauling, and properly disposing of junk and debris from residential and commercial properties.

• Following safety protocols and environmental regulations regarding disposal and recycling.

• Ensuring careful handling of heavy and bulky items to prevent damage to property.

• Completing documentation and providing before-and-after verification of completed jobs.

2. Services Provided by Junk Removal Specialists

A. General Junk Removal

• Collecting and removing household, office, and commercial junk, including furniture, appliances, electronics, and general waste.

• Sorting items to determine what can be donated, recycled, or properly disposed of.

• Ensuring proper lifting techniques and safe handling of heavy items.

B. Construction Debris Removal

• Removing leftover materials such as wood, drywall, metal, and concrete from renovation or construction sites.

• Properly sorting and disposing of construction debris according to local regulations.

C. Furniture & Appliance Removal

• Safely removing and hauling away unwanted or old furniture.

• Disconnecting and removing appliances while ensuring no damage to property.

• Determining if items can be recycled, donated, or disposed of properly.

D. Yard Waste & Outdoor Junk Removal

• Collecting and disposing of leaves, branches, and other natural debris.

• Removing unwanted outdoor furniture, grills, sheds, or play structures.

• Properly sorting and disposing of waste according to environmental guidelines.

E. Special Requests & Hazardous Waste (Upon Approval Only)

• Handling special requests such as hoarder cleanouts, estate cleanouts, and large-scale junk removals.

• The contractor is not permitted to handle hazardous materials (e.g., chemicals, asbestos, medical waste) unless pre-approved and certified.

3. Equipment & Materials Requirements

A. Contractor-Supplied Equipment

Vendors must have access to and maintain the following tools and materials unless provided by Service Club:

• Truck or trailer capable of hauling large loads.

• Dollies, carts, and lifting straps for heavy items.

• Safety gear, including gloves, boots, masks, and back support belts.

• Tools for disassembling large furniture or appliances (e.g., screwdrivers, wrenches, saws).

• Tarps, bungee cords, and tie-downs for securing loads.

B. Service Club-Supplied Equipment (If Applicable)

In certain cases, Service Club may provide access to disposal bins, specialized hauling equipment, or protective gear. Vendors using Service Club-provided equipment must:

• Ensure proper maintenance and care.

• Report any equipment damage or malfunctions immediately.

• Return all loaned equipment after job completion.

4. Work Quality & Performance Standards

All junk removal vendors must adhere to Service Club’s Quality Assurance Standards, ensuring:

• Safe and efficient removal of all assigned junk and debris.

• Proper sorting and disposal following recycling and donation policies.

• No damage to client property during removal and transportation.

• Timely job completion according to the assigned schedule.

• Completion of a job checklist, submitted via the Service Club App, to verify work quality.

5. Reporting & Documentation Requirements

Accurate reporting is essential for job verification, quality control, and payment processing. Vendors must:

• Clock in and out via the Service Club App for record-keeping.

• Upload before-and-after photos of removed junk for quality assurance.

• Submit a completed job checklist confirming all assigned tasks were performed.

6. Failure to Meet Expectations & Rework Requests

Service Club reserves the right to withhold payment or require rework at no additional cost if:

• The assigned junk removal work is not fully completed.

• The client reports unsatisfactory results, such as incomplete removal or property damage.

• Required checklists, photos, or documentation are missing or incomplete.

• Repeated failure to meet expectations may result in contract termination.

To avoid rework requests, vendors should:

• Follow all job checklist requirements.

• Confirm customer satisfaction before marking the job as complete.

• Report any unexpected job challenges to Service Club support immediately.

7. Additional Work & Special Requests

For services beyond standard junk removal tasks, vendors must seek prior approval from Service Club management. These include:

• Demolition work beyond standard removal services.

• Hazardous waste removal, including toxic materials and biohazards.

• Large-scale cleanouts, such as entire home or warehouse clearings.

Additionally, vendors must not accept direct payments or private job offers from Service Club clients without authorization.

8. Vendor Acknowledgment & Agreement

By working as a junk removal specialist with Service Club, you agree to:

• Follow all safety and industry regulations.

• Provide high-quality service in every junk removal job.

• Submit accurate reports and documentation for verification.

• Maintain professionalism and integrity in all customer interactions.

By adhering to these guidelines, vendors can ensure smooth job completion, high customer satisfaction, and continued success within Service Club.

For any questions regarding job procedures, equipment, or reporting, contact Service Club Support.