Plumbing and electrical services are essential for maintaining the functionality, efficiency, and safety of residential and commercial properties. Service Club vendors specializing in plumbing and electrical work must adhere to industry best practices, safety regulations, and client-specific requirements to deliver high-quality results. This guide outlines the responsibilities, service tasks, equipment requirements, performance standards, and reporting procedures for plumbing and electrical technicians.

1. Responsibilities of a Plumbing & Electrical Technician

Service Club vendors performing plumbing and electrical services are responsible for:

• Installing, repairing, and maintaining plumbing and electrical systems.

• Ensuring all work complies with safety regulations, building codes, and industry standards.

• Diagnosing issues and performing repairs efficiently and professionally.

• Completing documentation and providing before-and-after verification of completed jobs.

2. Services Provided by Plumbing & Electrical Technicians

A. Plumbing Services

• Diagnosing, repairing, and replacing faulty plumbing components, including pipes, faucets, water heaters, and fixtures.
  

• Installing, repairing, and maintaining water supply lines, drainage systems, and sewage connections.

• Unclogging sinks, toilets, and drains using approved tools and techniques.

• Detecting and fixing leaks in water and gas lines (if properly licensed).

• Installing and replacing water filtration systems, sump pumps, and garbage disposals.

• Ensuring all work complies with local and national plumbing codes.

B. Electrical Services

• Installing, maintaining, and repairing electrical wiring, outlets, switches, circuit breakers, and lighting fixtures.

• Troubleshooting electrical systems to identify and correct faults safely.

• Upgrading electrical panels and ensuring proper load distribution.

• Installing and repairing ceiling fans, exhaust fans, and other electrical appliances.

• Ensuring compliance with all electrical safety standards and local codes.

• Working with low-voltage systems, including doorbells, intercoms, and security cameras (if applicable).

C. Emergency Repairs & Special Requests (Upon Approval)

• Responding to emergency plumbing or electrical failures that require immediate attention.

• Handling specialized repair work, such as high-voltage electrical repairs or large-scale plumbing installations (if properly certified and approved).

• Performing safety inspections and making recommendations for upgrades or preventive maintenance.

3. Equipment & Materials Requirements

A. Contractor-Supplied Tools & Equipment

Vendors must have access to and maintain the following tools and materials unless provided by Service Club:

• Plumbing tools (pipe wrenches, plungers, drain augers, pipe cutters, soldering kits, etc.).

• Electrical tools (multimeters, wire strippers, voltage testers, conduit benders, etc.).

• Power tools for cutting, drilling, and securing fixtures.

• Safety gear, including gloves, insulated tools, safety goggles, and protective clothing.

• Necessary wiring, fittings, and connectors for standard repair jobs.

B. Service Club-Supplied Equipment (If Applicable)

In some cases, Service Club may provide specialized tools, replacement parts, or equipment for specific jobs. Vendors using Service Club-provided equipment must:

• Ensure proper maintenance and care.

• Report any equipment damage or malfunctions immediately.

• Return all loaned equipment after job completion.

4. Work Quality & Performance Standards

All plumbing and electrical vendors must adhere to Service Club’s Quality Assurance Standards, ensuring:

• Accurate diagnosis and complete repairs for all assigned plumbing and electrical issues.

• Compliance with local plumbing and electrical codes to ensure safety.

• Timely job completion according to the assigned schedule.

• Professional and respectful communication with clients and Service Club representatives.

• Completion of a job checklist, submitted via the Service Club App, to verify work quality.

5. Reporting & Documentation Requirements

Accurate reporting is essential for job verification, quality control, and payment processing. Vendors must:

• Clock in and out via the Service Club App for internal records and accountability.

• Upload before-and-after photos of repair or installation work for quality control.

• Submit a completed service report detailing the issue, diagnosis, and resolution.

6. Failure to Meet Expectations & Rework Requests

Service Club reserves the right to withhold payment or require rework at no additional cost if:

• The assigned plumbing or electrical work is not fully completed.

• The client reports unresolved issues or additional damage.

• Required checklists, photos, or documentation are missing or incomplete.

• Repeated failure to meet expectations may result in contract termination.

To avoid rework requests, vendors should:

• Follow all job checklist requirements.

• Confirm customer satisfaction before marking the job as complete.

• Report any unexpected job challenges to Service Club support immediately.

7. Additional Work & Special Requests

For services beyond standard plumbing and electrical tasks, vendors must seek prior approval from Service Club management. These include:

• Major pipe replacements beyond standard maintenance.

• High-voltage electrical installations requiring advanced skills or permits.

• Large-scale plumbing projects exceeding basic repair work.

Additionally, vendors must not accept direct payments or private repair jobs from Service Club clients without authorization.

8. Vendor Acknowledgment & Agreement

By working as a plumbing & electrical technician with Service Club, you agree to:

• Follow all safety and industry regulations.

• Provide high-quality service in every plumbing and electrical job.

• Submit accurate reports and documentation for verification.

• Maintain professionalism and integrity in all customer interactions.

By adhering to these guidelines, vendors can ensure smooth job completion, high customer satisfaction, and continued success within Service Club.

For any questions regarding job procedures, equipment, or reporting, contact Service Club Support.